ViaQuest Expands Residential Services in Indiana

Company’s presence in Indiana continues to grow with enhanced residential support services in the Tippecanoe County area

DUBLIN, OH – August 5, 2026 – ViaQuest, a leading provider of behavioral and mental health services and specialized care and services for individuals with intellectual and developmental disabilities, today announced the expansion of its residential services into Lafayette, Indiana. ViaQuest supports adults with intellectual and developmental disabilities in Central Indiana and throughout Ohio and is thrilled to expand its residential services into a new market, building upon the Company’s strong momentum. ViaQuest’s Lafayette administrative office is located at 3721 Rome Drive, Lafayette, IN 47905.

“Our expansion into Lafayette reflects our commitment to supporting more people in need of residential services in the State of Indiana,” said Emily Stickley, Chief Executive Officer of ViaQuest. “ViaQuest has been providing residential services in Central Indiana and therapeutic supports throughout Indiana for years, and recently expanded our behavioral health services in the long term care setting in Indiana. We are excited to expand into the Lafayette area, continuing to change the lives of the people in our care, invest in the communities we serve, and in the people who meet the needs of the people in our care every single day.”

“Our entry into Lafayette is a direct result of the strength of our team and the trust that families across Indiana continue to place in us,” said Anne Davis, Vice President of Community Solutions in Indiana. “With an experienced, committed workforce and a proven, person-centered model, we are well-positioned to support more individuals and families in the communities that need us.”

ViaQuest Community Solutions offers 24/7 residential support and services in independent homes, respite care, personal care assistance, and therapeutic services provided by behavior consultants and music therapists, delivered through the Indiana Medicaid Waiver program. ViaQuest partners with individuals, their families, caregivers, case managers and medical professionals every step of the way to establish a comprehensive support system. ViaQuest’s expansion in Lafayette is a reflection of the growing demand across the region for a wider range of service and support options in the community.

“We are thrilled to support individuals in Lafayette, Indiana,” said Residential State Director, Steve Boyer. “Above all else, we are here to listen and advocate. We care deeply about people, and we want them to pursue their goals and achieve their dreams, having the same opportunities to live out their vision for their best lives as the rest of us.”

ViaQuest’s Behavioral Health division provides specialized mental and behavioral health services for individuals with intellectual and developmental disabilities, as well as older adults. ViaQuest offers psychiatric medication management, therapy, and substance use disorder services within long-term care facilities, delivering compassionate, person-centered care that supports each individual’s unique needs and overall well-being.

ViaQuest proudly serves more than 20,000 individuals and families across Ohio and Indiana, providing personalized, high-quality care through its dedicated workforce. With a team of more than 4,000 employees, the Company remains committed to delivering excellent, compassionate care and to growing its reach so that more individuals and families can access the support they need.

ViaQuest has continued to hire across Indiana and Ohio to support the people who rely on its services. The Company has created more than 300 new positions over the last year, reflecting continued growth and commitment to investing in the communities the Company serves.

Families interested in learning more about ViaQuest’s IDD services in Indiana can request information or submit a referral at viaquestinc.com/residential-services-indiana/. For additional questions, contact ViaQuest’s Intake & Transition Coordinator, Leah Reinhart, at Leah.Reinhart@ViaQuestInc.com or (463) 330-0590.

About ViaQuest
Founded in 1999 and headquartered in Dublin, Ohio, ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services in Developmental Disabilities Services and Behavioral & Mental Health. For more details, visit www.viaquestinc.com.

Media Contact:
Phil Denning
ICR
Phil.denning@icrinc.com

ViaQuest Announces Executive Leadership Team Appointments

Emily Stickley named Chief Executive Officer and appointed to the Board of Directors; 

Emily Wagner named Chief Financial Officer

DUBLIN, Ohio, July 13, 2026 — ViaQuest, a leading provider of behavioral and mental health services and specialized care and services for individuals with intellectual and developmental disabilities, today announced recent updates to its executive leadership team as the Company builds upon over two decades of outstanding service, quality, and growth within the communities it serves.

Emily Stickley has been named Chief Executive Officer of ViaQuest. A 19-year veteran of the Company, Stickley will continue to serve as Chief Executive Officer for ViaQuest’s Developmental Disabilities Services division. Stickley has held executive leadership roles across the organization, including most recently as Chief Operating Officer of ViaQuest, and brings deep management, operational and company experience to the role. She succeeds the Company’s founder, Rich Johnson. Stickley has also been appointed to ViaQuest’s Board of Directors, effective immediately, by unanimous vote. Stickley received her Bachelor of Science in Business with dual majors in Business Management and Human Resources Management from Indiana University.

Emily Wagner has been named Chief Financial Officer, leading financial strategy and supporting organizational performance to drive sustainable growth and long-term impact. Wagner has extensive experience in healthcare finance, having held a series of financial leadership roles, and pairs deep expertise in financial planning, budgeting, and operational strategy with a strong focus on fiscal accountability. She holds a bachelor’s degree in Health Administration and an MBA in Finance from Xavier University.

Stickley is supported by a senior leadership team that has worked together for many years, unified in a shared commitment to delivering the highest-quality services to those ViaQuest serves. The senior leadership team also includes:

  • Corporate: Janet Pell, Chief Administrative Officer and Jeremy Waweru, Chief Technology Officer
     
  • Behavioral Health: Ann Nash, Chief Clinical Officer; Crystal Cavanagh, Vice President of Human Resources; Kirsty Cole, Vice President of Business Operations & Development; and Tricia Moore, Vice President of Centralized Services.
     
  • Developmental Disabilities Services: Tony Britt, Vice President of Day & Employment Services; Anne Davis, Vice President of Community Solutions in Indiana; Beth Dunning, Vice President of Residential Services in Ohio; Drew Heminger, Director of Program Development; and Rachel Roycroft, Vice President of Human Resources

“Over nearly two decades with ViaQuest, Emily has been a driving force behind our day-to-day operations and a key architect of our strategic direction. Her deep institutional knowledge, proven leadership, and unwavering commitment to our people and our clients make her exceptionally well-suited to lead us into our next chapter. The Board has full faith and confidence in Emily, and we are unanimous in our support as she assumes this role,” stated Richard Hallworth, Chairman of the Board of ViaQuest.

“At ViaQuest, our purpose is to make a real difference in the lives of the individuals we serve, to support our employees with dignity and opportunity, and to do right by our communities,” said Emily Stickley, Chief Executive Officer of ViaQuest. “I’m incredibly proud of the more than 4,000 employees who show up every day to provide exceptional care. The work our teams do changes lives and strengthens communities, and we have the right leadership in place to build on that foundation as we continue to support people in need of services.”

ViaQuest proudly serves more than 20,000 individuals and families across Ohio and Indiana, providing personalized, high-quality care through its dedicated workforce.

About ViaQuest
Founded in 1999 and headquartered in Dublin, Ohio, ViaQuest offers quality, highly-personalized, specialized and cost-effective care, solutions and services in Developmental Disabilities Services and Behavioral & Mental Health. For more details, visit www.viaquestinc.com.

Media Contact:
Phil Denning
ICR
Phil.denning@icrinc.com 

A Conversation That Sparked Change: Celebrating Toledo’s New Accessible Splash Pad

Sometimes, one simple conversation can lead to something amazing.

Last year, Molly, an individual supported by ViaQuest Day & Employment Services (VDES) Toledo, shared a wish with her Service and Support Administrator (SSA). She wanted to spend a day at a splash pad.

But there was a problem.

Because Molly uses a wheelchair for mobility, visiting a splash pad wasn’t as simple as showing up. Most splash pads didn’t have the equipment she needed, like a shower chair or transfer lift, to safely enjoy the water.

Instead of letting that dream end there, people listened.

Turning a Challenge into Change

Molly’s story inspired action.

The Lucas County Board of Developmental Disabilities partnered with the City of Toledo to create a fully accessible splash pad at James Farr Park. The new splash pad includes equipment that helps people who use wheelchairs safely enjoy the space, making it possible for more families and individuals to cool off and have fun together.

It’s a great example of what can happen when a community works together to make sure everyone is included.

A Day Worth Celebrating

When the splash pad opened, Molly’s friends from ViaQuest Day & Employment Services Toledo were there to celebrate with her.

Seeing Molly enjoy the splash pad she had dreamed about was a special moment for everyone. It was also a reminder that accessibility is about more than ramps and equipment—it’s about giving people the chance to participate, make memories, and enjoy their community alongside everyone else.

Why Accessible Spaces Matter

Everyone deserves the opportunity to enjoy parks, playgrounds, and splash pads.

When communities invest in accessible spaces, they create opportunities for people of all abilities to spend time with family and friends, stay active, and feel included. Small changes can make a big difference in helping everyone enjoy the same experiences.

Celebrating Inclusion

At ViaQuest, we believe everyone deserves the chance to live a full and meaningful life. We’re proud to celebrate Molly, whose simple wish helped inspire a change that will benefit many people for years to come.

Congratulations to Molly, the Lucas County Board of Developmental Disabilities, the City of Toledo, and everyone who helped make this accessible splash pad a reality.

We’re excited to see this new space bring joy, laughter, and lasting memories to so many individuals and families in the Toledo community.

ViaQuest Celebrates Liam Price’s Medal-Winning Performance at the 2026 Special Olympics USA Games

Everyone at ViaQuest is celebrating an incredible achievement as Liam Price brought home multiple medals from the 2026 Special Olympics USA Games in Minneapolis, Minnesota.

Liam, who works with ViaQuest Community Solutions Behavior Consultant Ruth Asher-Lynch, continues to inspire those around him through his determination, resilience, and unwavering positive attitude. His journey reflects the power of perseverance and serves as a reminder of what can be accomplished through dedication and hard work.

Last year, ViaQuest had the privilege of recognizing Liam’s accomplishments during the 2025 ViaQuest Conference. Watching him continue to achieve success on the national stage has been an exciting and proud moment for everyone who knows him.

Liam’s Outstanding Powerlifting Performance

Competing in Special Olympics powerlifting, Liam faced an added challenge by moving into both a heavier weight class and an older age division. Despite the increased competition, he delivered an exceptional performance, earning:

  • Gold Medal – Deadlift (507 pounds)
  • Silver Medal – Squat (435 pounds)
  • Bronze Medal – Bench Press (248 pounds)
  • Overall Silver Medalist in his division

These impressive accomplishments are a testament not only to Liam’s physical strength but also to the dedication and determination that have fueled his success.

Representing the Spirit of Special Olympics

While the medals are remarkable, Liam’s impact reaches far beyond the competition platform.

During an interview with ESPN at the Games, Liam shared an inspiring message that perfectly captures the spirit of the Special Olympics movement:

“We are here for a reason, to show what Special Olympics USA athletes are capable of achieving.”

His words serve as a powerful reminder that the Special Olympics is about celebrating ability, determination, inclusion, and the extraordinary potential within every athlete.

Congratulations, Liam!

At ViaQuest, we believe in celebrating the achievements of the people we support, and Liam’s success is one that deserves to be recognized.

Congratulations, Liam, on your incredible performance at the 2026 Special Olympics USA Games. Your strength extends far beyond the weights you lifted—you inspire your teammates, your supporters, the ViaQuest family, and everyone who has the opportunity to hear your story.

We are proud of everything you’ve accomplished and can’t wait to see what you achieve next.

Why Leading Facilities Choose ViaQuest: A More Integrated Approach to Behavioral Health

ViaQuest is built to simplify and strengthen behavioral health in long-term care. Our fully integrated model brings psychiatric medication management, therapy, Therapeutic Behavioral Services (TBS), and on-site mental health nursing together under one accountable clinical team.

This approach eliminates the need to coordinate across multiple vendors and creates a more streamlined, consistent experience for both staff and residents.

As the industry shifts toward claims-based Quality Measures and increased integration between MDS data and billed claims, alignment has become more important than ever. Facilities are now seeing firsthand how discrepancies between diagnoses, documentation, and services can impact outcomes and compliance.

When multiple behavioral health providers are involved, inconsistencies in diagnoses, documentation, and care approach can create gaps that impact both compliance and outcomes. A unified model eliminates that variability by placing oversight with one clinical team responsible for ensuring accuracy, consistency, and alignment across all services.

This structure allows facilities to operate more effectively, with:

  • Streamlined communication with nursing and administration
  • Faster clinical intervention and medication follow-up
  • Reduced fragmentation of care
  • Consistent, compliant documentation practices
  • Stronger, measurable outcomes through integrated oversight

At a corporate level, this model can be scaled across an entire portfolio, creating alignment in expectations, performance, and results. Facilities benefit from:

  • Ongoing collaboration with operational, clinical, and executive leadership
  • Clear expectations around outcomes, compliance, and service delivery
  • Quarterly scorecards outlining Quality Measures and progress
  • Clinical outcome tracking, including PHQ-9 and GAD-7 data

As ViaQuest continues to expand services, including substance use treatment and medication-assisted therapy, we are further strengthening the continuum of care available to residents.

Our role goes beyond service delivery. ViaQuest functions as a true behavioral health partner – helping facilities improve outcomes, support their teams, and reduce regulatory risk through a fully integrated, accountable model.

ViaQuest Acquires Insights of Indianapolis, IN

DUBLIN, OHIO, August 1, 2022 – ViaQuest is pleased to announce the acquisition of Insights, effective August 1, 2022. Insights employs 400 staff that provide residential, behavioral, and music therapy support and outpatient mental health services—totaling the support of more than 1200 people throughout Indiana. Insights will operate as ViaQuest Community Solutions dba Insights under the leadership of Kelly Hartman, President & CEO of Insights since it was established in 1996.

“We are honored to carry on the legacy that Kelly Hartman has built over many years, supporting many people throughout the State of Indiana. As she continues with us as the Vice President of Community Solutions, we will be the Provider of Choice in Indiana. ViaQuest has offered hospice services in Indiana since 2014, and I am happy to expand our presence in Indiana through the partnership with Insights to be a great community solution and employer throughout the state,” said Rich Johnson, President of ViaQuest.

ViaQuest is a healthcare company that believes strongly in choice for its employees and the people it serves. Founded in 1999, ViaQuest has grown from a single division in Ohio to serving individuals throughout Ohio, Indiana, and Pennsylvania through our disability, mental health, and hospice services divisions. ViaQuest has three hospice branches in Indiana – Muncie, Lafayette, and Linton.

At ViaQuest, we understand the unique and specialized needs of those with intellectual and developmental disabilities. We have built our comprehensive developmental disability services model to support individuals regardless of their situation. With this acquisition, we will be able to provide some new services and areas of expertise. One of these includes ViaQuest’s Circle of Care approach, which is individualized and team-focused. We believe the best outcomes are achieved by working with the individual, their family, caregivers, case managers and other members of their person-centered planning team, and medical professionals to establish a comprehensive support system.

“We couldn’t be more excited to join the ViaQuest family. I never dreamt we could find a company with such a rich culture of supporting people who also cares for our workforce in a way that matches so nicely with Insights. ViaQuest feels like home in so many ways. I am excited about the opportunity to change more lives in Indiana through this collaboration,” said Hartman.

In business for over 20 years, ViaQuest is a comprehensive provider of support services to people with developmental disabilities, children, and adults with mental and behavioral health care needs, and aging adults through hospice services. ViaQuest employs more than 2,500 people throughout Ohio, Indiana, and Pennsylvania. ViaQuest has the scale and stability of a large company and ensures the commitment to local relationships found in a small company.

Learn more about ViaQuest at www.viaquestinc.com.

About ViaQuest

ViaQuest, Inc. is a health care company that believes strongly in choice for its employees and the people it serves. Its areas of expertise include developmental disabilities, mental and behavioral health, and hospice throughout Ohio, Indiana, and Pennsylvania. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, empowering individuals to function independently and live their best possible lives. Through a wide range of innovative services referred to as ViaQuest’s Circle of Care, a skilled, dedicated staff ensures that the people served are active participants in their own care. The company is based in Dublin, Ohio. For more information, call ViaQuest at 855-289-1722 or visit www.ViaQuestInc.com.

About Insights

In a service delivery system that pushes decisions to the point of service delivery whenever possible, Insights fosters a unique, person-centered culture that empowers people to live their best life. For years, Insights has been known for their innovation and vision to change lives. With more than 40 Behavioral Consultants, 20+ Music Therapists, and a team that supports more than 200 people in residential supports, Insights has been a premier choice for people with intellectual and developmental disabilities who participate in CIH and FSW Waiver programs in Indiana. Insights is also the home to an outpatient mental health clinic supporting the community through counseling and employee assistance programs. With a focus on capabilities, not disabilities, Insights provides HCBS Waiver support in more than 50 counties across Indiana, touching the lives of more than 1200 people and 400 employees. For more information, call 317-396-0683 or visit www.insightsonline.net.

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