Mission, Vision & Values

Our Approach to Caregiving

Our guiding principles at ViaQuest revolve around our central concept of CHOICE and our commitments to individuals, employees and communities.

Individuals by providing services that make a difference in their lives.
Employees by treating them with dignity and respect while providing opportunities for personal and professional growth.
Communities by doing the right thing.

The concept of CHOICE (Customer service, Humor, Ownership, Integrity, Creativity, Excellence) defines everything we do at ViaQuest:

Customer Service: We anticipate the needs of all our internal and external customers and provide solutions at the right time, in the right place and with the right attitude.
Humor: We take our work seriously, but have fun doing it! Laughter heals.
Ownership: Everyone makes a difference. We are proud of the passion we put into what we do.
Integrity: We are genuine and honest about who we are. We do what we say we will do.
Creativity: We are problem solvers. We are always looking for new ways to approach challenges. We provide unique solutions.
Excellence: We will do whatever it takes to provide the highest level of care to the individuals we serve.