ViaQuest Acquires Insights of Indianapolis, IN

DUBLIN, OHIO, August 1, 2022 – ViaQuest is pleased to announce the acquisition of Insights, effective August 1, 2022. Insights employs 400 staff that provide residential, behavioral, and music therapy support and outpatient mental health services—totaling the support of more than 1200 people throughout Indiana. Insights will operate as ViaQuest Community Solutions dba Insights under the leadership of Kelly Hartman, President & CEO of Insights since it was established in 1996.

“We are honored to carry on the legacy that Kelly Hartman has built over many years, supporting many people throughout the State of Indiana. As she continues with us as the Vice President of Community Solutions, we will be the Provider of Choice in Indiana. ViaQuest has offered hospice services in Indiana since 2014, and I am happy to expand our presence in Indiana through the partnership with Insights to be a great community solution and employer throughout the state,” said Rich Johnson, President of ViaQuest.

ViaQuest is a healthcare company that believes strongly in choice for its employees and the people it serves. Founded in 1999 by CEO Rich Johnson, ViaQuest has grown from a single division in Ohio to serving individuals throughout Ohio, Indiana, and Pennsylvania through our disability, mental health, and hospice services divisions. ViaQuest has three hospice branches in Indiana – Muncie, Lafayette, and Linton.

At ViaQuest, we understand the unique and specialized needs of those with intellectual and developmental disabilities. We have built our comprehensive developmental disability services model to support individuals regardless of their situation. With this acquisition, we will be able to provide some new services and areas of expertise. One of these includes ViaQuest’s Circle of Care approach, which is individualized and team-focused. We believe the best outcomes are achieved by working with the individual, their family, caregivers, case managers and other members of their person-centered planning team, and medical professionals to establish a comprehensive support system.

“We couldn’t be more excited to join the ViaQuest family. I never dreamt we could find a company with such a rich culture of supporting people who also cares for our workforce in a way that matches so nicely with Insights. ViaQuest feels like home in so many ways. I am excited about the opportunity to change more lives in Indiana through this collaboration,” said Hartman.

In business for over 20 years, ViaQuest is a comprehensive provider of support services to people with developmental disabilities, children, and adults with mental and behavioral health care needs, and aging adults through hospice services. ViaQuest employs more than 2,500 people throughout Ohio, Indiana, and Pennsylvania. ViaQuest has the scale and stability of a large company and ensures the commitment to local relationships found in a small company.

Learn more about ViaQuest at

About ViaQuest

ViaQuest, Inc. is a health care company that believes strongly in choice for its employees and the people it serves. Its areas of expertise include developmental disabilities, mental and behavioral health, and hospice throughout Ohio, Indiana, and Pennsylvania. ViaQuest offers quality, highly-personalized, specialized and cost-effective care, empowering individuals to function independently and live their best possible lives. Through a wide range of innovative services referred to as ViaQuest’s Circle of Care, a skilled, dedicated staff ensures that the people served are active participants in their own care. The company is based in Dublin, Ohio. For more information, call ViaQuest at 855-289-1722 or visit

About Insights

In a service delivery system that pushes decisions to the point of service delivery whenever possible, Insights fosters a unique, person-centered culture that empowers people to live their best life. For years, Insights has been known for their innovation and vision to change lives. With more than 40 Behavioral Consultants, 20+ Music Therapists, and a team that supports more than 200 people in residential supports, Insights has been a premier choice for people with intellectual and developmental disabilities who participate in CIH and FSW Waiver programs in Indiana. Insights is also the home to an outpatient mental health clinic supporting the community through counseling and employee assistance programs. With a focus on capabilities, not disabilities, Insights provides HCBS Waiver support in more than 50 counties across Indiana, touching the lives of more than 1200 people and 400 employees. For more information, call 317-396-0683 or visit