We founded ViaQuest in 1999 with one clear and simple vision — to be the healthcare Company of choice for the people we serve, the employees we serve, and our respected partners.
Our hearts beat with the conviction that every person has the right to choose. To select a company where they will receive the very best and brightest services. To live where they wish. To work for the best company with the best associates, where everyone is valued and respected.
The People We Serve
Freedom to choose is something that should never be abandoned or left to chance. That’s why we serve individuals of all ages in the environments where they want to live. And that’s precisely why most of our time and services take place in home and community-based settings.
We serve three distinct groups of people:
- Individuals with developmental disabilities residentially, in small community-based settings while also providing innovative day array or employment services.
- Aging adults in their setting of choice – from home health to hospice
- Adults experiencing severe and/or persistent mental health issues
The Employees We Serve
Hiring, training and retaining top-notch caregivers, managers and administrators is the key to delivering quality care and superior customer service. The dedication and talent of our highly diverse and trained staff is one of our greatest strengths.
We are honored to have the best employee workforce in healthcare. These individuals have dedicated their lives to serving others in need. This is unmistakable when you see the smiles and listen to the words of those entrusted to our care.
We are honored that our partners choose to work with us. Knowing that reimbursement rates within the highly regulated health care profession are equal for all providers, we focus on making this a wise choice. Our promise – you’ll receive the high quality care and smart global services that at their essence make a real difference to healthcare professionals and their staff.
We have dedicated countless hours to building a culture that is incomparable .
Not surprisingly, it’s completely centered around CHOICE:
Customer Service: We anticipate the needs of all our internal and external customers and provide solutions at the right time, in the right place and with the right attitude.
Humor: We take our work very seriously, but have fun doing it. Laughter heals.
Ownership: Everyone makes a difference. We are proud of the passion we put into what we do.
Integrity: We are genuine and honest about who we are. We do what we say we will do.
Creativity: We are problem solvers. We are always looking for new ways to approach challenges. We provide unique solutions.
Excellence: We will do whatever it takes to provide the highest level of care to the individuals we serve.